Política de reembolso

 

STYLRATT Return and Refund Policy

Thank you for choosing STYLRATT for your art and fashion needs! We appreciate your support in adding to your collection and trust in our unique, ethical brand. Below, we outline our return and refund policy to ensure a smooth shopping experience for you:

 

Returns and Exchanges: ALL SALES ARE FINAL MOMENTARILY

• • WE ARE CURRENTLY NOT ACCEPTING RETURNS
    
    
    • We're in the process of implementing a return policy that will allow returns and exchanges within 30 days of the delivery date. Please be patient with us.
      
      
  • Keep note that some items are non-refundable
  • To be eligible for a return or exchange, the item must be unworn, unwashed, and in its original condition.
  • Please contact our customer support team at contact@stylratt.store to initiate the return process.
  • You are responsible for the return shipping costs unless the item is defective or damaged.

 

Refunds:

• • Once we receive your returned item, we will inspect it and notify you via email.
  • If approved, your refund will be processed, and a credit will be applied to your original payment method within 5 business days.
  • Shipping fees are non-refundable.

 

Art Gallery Pieces:

• • Our Art Gallery pieces are meticulously crafted by our in-house team or collaborators.
  • Due to their unique nature, these pieces are non-returnable unless they arrive damaged or defective. In our packaging and shipping process, we ensure that this will not occur.
  • If you receive a damaged Art Gallery piece, please contact us IMMEDIATELY for assistance.

 

Premium Packaging (Art Gallery Pieces):

• • Each Art Gallery order is packaged with care in a premium box, mailer, or other.
  • Along with your purchase, you’ll find a certificate of authenticity to verify the uniqueness of your exclusive piece. Whether it's a 1 of 1, 1 of 2, 1 of 3, or other.
  • We may also include additional surprises and goodies as a token of our appreciation.

 

Contact Us:

• • If you have any questions or need assistance, feel free to reach out to our friendly customer support team at contact@stylratt.store.
  • We are committed to ensuring your satisfaction and providing a memorable shopping experience.

 

Thank you for being a part of the STYLRATT community!